🎯 Privacy Policy

Effective Date: September 15, 2025

1. Introduction
Welcome to Fasthato (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information when you visit https://fasthato.com (the “Site”) or use our services.

2. Information We Collect

  • Personal Data: Name, email, phone number, shipping/shipping address, payment details, account credentials.

  • Usage Data: Pages visited, browsing behavior, search queries, device and browser information, IP address.

  • Cookies & Tracking: We use cookies and similar tools (e.g. Google Analytics) to enhance your experience.

3. How We Use Your Information

  • Order Processing: Process purchases, shipping, returns, and refunds.

  • Customer Support: Respond to inquiries and provide assistance.

  • Improvement: Analyze usage to optimize our Site, products, and services.

  • Marketing: With your consent, send promotions, newsletters, and special offers. You can opt-out anytime.

4. Legal Basis for Processing
We process your data to fulfill contractual obligations (e.g., order fulfillment), comply with legal requirements, and based on your consent for marketing communications.

5. Data Sharing and Disclosure

  • Third-party service providers: Shipping companies, payment processors, analytics providers—only as needed to deliver our services.

  • Legal Requirements: If legally obligated (e.g., court order, regulatory authority).

  • Business Transfer: In the event of merger, acquisition, or sale—subject to confidentiality obligations.

6. Data Security
We implement technical and organizational measures—encryption, secure servers, access controls—to protect your data. While we strive to protect your information, no system is completely secure.

7. International Data Transfers
Data may be transferred to and stored in countries outside the UK. We ensure adequate protection as required by law (e.g. through standard contractual clauses).

8. Data Retention
We keep your personal information as long as necessary to deliver services, comply with legal obligations, or as permitted under applicable data protection laws.

9. Your Rights
As a UK resident, you have rights under the UK GDPR, including:

  • Access, correct, or delete your personal data;

  • Restrict or object to processing;

  • Receive your data or transfer it (data portability);

  • Withdraw consent at any time for marketing activities.
    To exercise your rights, email us at contact@fasthato.com.

10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have, please contact us to request deletion.

11. Changes to This Policy
We may update this policy from time to time. Any changes will be effective when posted on the Site. We will notify users of material changes via prominent notice or direct communication if required.

12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
📍 Fasthato
📞 077 5274 8223
📧 contact@fasthato.com
📍 123 Burchells Green Rd, Bristol BS15 1DX, United Kingdom