Payment Policy

Effective Date: January 3, 2025

At Fasthato, we aim to provide a secure and seamless payment experience for all of our customers. This Payment Policy outlines the payment methods we accept, the payment process, and other important details regarding your purchases. By using our website and making a purchase, you agree to the following terms.

1. Accepted Payment Methods

We accept the following payment methods for orders placed through our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: You can securely pay via PayPal, which also allows the use of PayPal Credit.
  • Other Payment Methods: We may offer additional payment options based on location or promotions, which will be displayed at checkout.

2. Payment Process

  • Placing an Order: When you place an order on our website, you will be prompted to select your preferred payment method at checkout. Once you enter your payment information, it will be processed through a secure payment gateway.
  • Authorization: Your payment is authorized at the time of purchase. The amount you are charged will be the total of the products, applicable taxes, and shipping fees, as indicated during checkout.
  • Order Confirmation: After your payment is successfully processed, you will receive an order confirmation email with the details of your purchase, including the items ordered, total amount, and expected delivery date.
  • Pending Payments: If there are any issues with your payment (e.g., insufficient funds, incorrect billing information), we may contact you for further action. If we are unable to complete your payment, your order will not be processed or shipped.

3. Currency

All payments are processed in U.S. dollars (USD). If your payment method is in a different currency, your payment provider will handle the conversion at their current exchange rate.

4. Payment Security

We take security seriously and use encryption technologies to protect your payment information. Our website is secured with SSL (Secure Socket Layer) encryption to ensure that all sensitive data, including credit card details, is transmitted safely and securely.

5. Taxes and Fees

  • Sales Tax: Depending on the delivery address, applicable sales tax will be calculated and added to the total order cost during checkout. The sales tax amount will be based on current tax rates in your state or locality.
  • Shipping Fees: Shipping costs are calculated at checkout based on the shipping method selected, the weight of your order, and the delivery destination.

6. Payment Errors

In the event of a payment error (e.g., incorrect charge, technical issues), we will notify you and work to resolve the issue as quickly as possible. We may ask for additional details or suggest an alternative payment method to complete the transaction.

7. Refunds

Refunds will be processed to the original payment method used for the purchase. For more information regarding refunds, please refer to our Refund and Returns Policy.

8. Payment Disputes

If you believe there has been an issue with a payment or transaction, please contact us at info@fasthato.com or call (703) 330-9431. We are committed to resolving any payment-related disputes promptly and efficiently.

9. Contact Us

If you have any questions or concerns about our Payment Policy or need assistance with a payment, please contact us:

Thank you for choosing Fasthato. We are dedicated to providing you with a smooth and secure shopping experience!